Recent CalCAA.org News and Updates

Top 10 Consumer Complaints in 2013 – Consumer Federation of America (Posted: 07.30.14)

Top Ten Complaints in 2013 Full report: http://www.consumerfed.org/pdfs/2013-consumer-survey-report.pdf 1. Auto: Misrepresentations in advertising or sales of new and used cars, lemons, faulty repairs, leasing and towing disputes 2. Home Improvement/Construction: Shoddy work, failure to start or complete the job. 3. Credit/Debt: Billing and fee disputes, mortgage modifications and mortgage-related fraud, credit repair, debt relief services, […]

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Bank of America Ordered to Pay Over $500 Million for Deceptive Billings for its Identify Theft Protection Products (Posted: 04.09.14)

FOR IMMEDIATE RELEASE April 9, 2014 Contact: Bryan Hubbard (202) 649-6870 OCC Assesses $25 Million Penalty Against Bank of America, N.A. and FIA Card Services, N.A.; Orders $459.5 Million in Restitution to Customers for Unfair Billing Practices WASHINGTON – The Office of the Comptroller of the Currency (OCC) today assessed a $25 million penalty against […]

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Consumer Groups Call Insurer “Price Optimization” Unfair and Discriminatory (Posted 04.02.14)

Insurance Commissioners Should Bar Industry Practice of Raising Rates on Customers Based on Shopping Habits Consumer Groups Call Insurer “Price Optimization” Unfair and Discriminatory and Demand an Immediate Ban Orlando, Florida (Monday, March 31, 2014) – At a gathering of the nation’s insurance commissioners in Florida, consumer groups called upon regulators to stop insurance companies […]

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Most payday loan borrowers get stuck in ‘revolving door of debt’ (Posted: 03.25.14)

www.latimes.com/business/la-fi-payday-loans-20140325,0,3498643.story Most payday loan borrowers get stuck in ‘revolving door of debt’ The Consumer Financial Protection Bureau finds that 4 in 5 people who take out a short-term payday loan either roll it over or quickly take out another loan, incurring heavy interest costs. By Jim Puzzanghera 9:00 PM PDT, March 24, 2014 WASHINGTON — […]

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Six Indicted In Fraud Cases Related To Telemarketing Operations That Solicited Millions To Fund Fake Movies (Posted: Feb. 21, 2014)

This just in from the U.S. Department of Justice… Six Indicted In Fraud Cases Related To Telemarketing Operations That Solicited Millions to Fund Fake Movies FOR IMMEDIATE RELEASE February 20, 2014 LOS ANGELES – Four people were arrested today on federal fraud charges stemming from telemarketing operations that allegedly solicited investments in movies with false […]

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